Active Listening
Active listening is a skill that is essential for clear communication which is required for management success.
How can we help you?
We all say we are good listeners, although research has shown we only remember between 25 and 50 percent of what we hear.
The skill of actively listening during a conversation where the aim is to understand rather than respond, is critical for building a high-performance team culture for your organisation. Active listening will focus on tools and techniques that can help us all become better listeners.
Active listening is incorporated into our course structure as a learned skill, as active listening is an essential skill for clear communication which is required for management success within companies.
What outcomes can you expect?
- Techniques to become a better listener
- Tools to improve active listening
- Communication skills